Q: Besides ordering online with a credit card, can I pay with a check or money order?
A: Yes, by selecting the money order payment option during the checkout process, you will be presented with a printable order form. After printing, mail the order form with a check or money order. Please note that personal checks will delay shipment of your order for 3-7 days.
Q: Shipping & Handling?
A: For domestic shipping (US only), your choice of using United Parcel Service or US Postal Service. For international shipping, we use USPS Global Priority Mail. For full details, please visit our shipping information page.
Q: Do you ship worldwide?
A: We ship to The United States, Canada, Europe, and The British Isles.
Q: What is your return/exchange policy and do you provide a warranty?
A: We accept returns 7 days after you have received the product. For information about returns, exchanges and warranty, please visit our returns and refunds page.
Q: How is the quality of your products?
A: All of our sunglasses are highly durable and very well constructed and undergo a thorough quality inspection prior to shipment to assure customer satisfaction. All purchases are guaranteed to meet your complete satisfaction or your money back.
Q: How safe is your website?
A: At Copy Cat Shades, we believe that the Internet is an exciting new way to shop. But we know that some people are concerned about giving their credit card details via the Internet. That's why we guarantee that shopping with us is safe.
Q: Do your sunglasses provide UV Protection?
A: Our sunglasses provide the industry standard UV 400 eye protection. This is the best protection for your eyes and means that our sunglasses block 99% of UVA radiation and 99.9% of UVB radiation. All our sunglasses are warranted by the manufacturer to meet or exceed applicable U.S. Government standards for ultraviolet protection and impact resistance.
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